Markee & Associates Is At Your Service

“Quality is not what happens when what you do matches your intentions. It is what happens when what you do matches your customer’s expectations.”

Peter F. Drucker

Meeting our clients expectations is first and foremost to how we conduct our day-to-day business. Anything else is just unacceptable. 

M&A is a Foodservice & Bakery Equipment Manufacturer Representative. 

Our backgrounds are varied and include – Food & Beverage Operations Management; Hotel Franchising, Development, & Procurement; Food Facility Design & Business Consulting; Culinary; and Foodservice & Bakery Equipment Sales & Marketing.

Markee and Associates have been on our client’s side of life more often than not. We understand exactly what makes them tick. We embrace their headwinds and challenges. Most importantly, we know why they need what they need, when they need it.

We have spent time “in-the-trenches”. Not a lot surprises us. Such as in a commercial foodservice when on an insanely busy Saturday night when a key piece of loaded-up equipment just decides to stop working… or your only two dishwashers both are a “no-show”.. or your prep team didn’t even come close to matching real customer head counts now in your lobby.. or both your sous-chef and line-expeditor are sitting down in the corner with the chills…

Ticket times are skyrocketing. People losing their you-know-what. Your guest line with confirmed dinner reservations, and after dinner reservations, is growing out the door on a cold and rainy night…

No problem. We get it. And that is why our advice and products must not just perform, but they be best solutions for our clients.

You should not represent or sell foodservice or bakery equipment unless you have worked a kitchen. That is the only way to understand how important your experience in your involvement with your client will be to get it right. Also, you want to know what else is just as important working with your client? – Have laid out and designed kitchens in addition to operating them so you know all the right questions to ask.. Bingo. That teaches you a lot. 

We know how bad a kitchen can be and how tough that situation makes an employee’s life.

Right from the beginning we get on the same page as our client. We listen closely to what is being said, as well as not being said. Then, we get things moving forward proposing what we see as good solutions, again based upon our experiences. 

Today, everyone is crushed for time. Time is money. We get to the point. Quicky. We always ask for a client’s budget up front in the beginning of the conversations. To not do so is irresponsible to the client. Money is money, and the sooner you bring it into the discussion the better.

We have to present smart options. Have an intelligent discussion. Things can even get spirited at times. All the better. And again, we never ever shy away from the budget because that is where the rubber meets the road.  

Markee & Associates is At Your Service. Let’s have a discussion and see how we can help you.